Privacy Policy

Milieu (“we”, “us”) runs milieuacademy.com, an online learning platform for medical education. This policy explains what information we collect when you use Milieu, why we collect it, and the choices you have. We keep it short and in plain language.

What we collect

• Account details: your name and email address. If you sign up with email, your password is stored only in encrypted (hashed) form; we can never see it. If you use “Continue with Google”, Google shares your name, email address and profile picture with us, and nothing else.
• Learning activity: the lessons you open and complete, your quiz answers, XP, level, streak, daily goal, and badges.
• Feedback you send us: lesson ratings, comments and question ratings. These are private and only seen by the Milieu team.
• Technical information: login cookies that keep you signed in, a record of your current login session (so an account is used on one device at a time), and standard server logs such as IP address and browser type, which our hosting providers keep for security.

How we use it

• To run your account and show your progress, streaks and rewards.
• To send account emails you need, such as confirming your email address or resetting your password.
• To keep accounts secure and prevent abuse, for example sharing one account between several people.
• To improve lessons and questions, using your feedback and overall (not individual) learning patterns.

We do not sell your information, show ads, or use advertising or analytics trackers. We will not send you marketing emails unless you choose to receive them.

Cookies

We only use cookies that are needed for the site to work: they keep you logged in and protect your account. We do not use advertising or analytics cookies, so there is nothing to opt out of.

Services that help us run Milieu

We use a small number of trusted providers, who process data only to provide their service to us:

• Supabase: database and account sign-in.
• Render: website hosting.
• Bunny.net: video streaming.
• Resend: sending account emails.
• Cloudflare: domain name and email forwarding.
• Google: only if you choose “Continue with Google”.

These providers may store or process data in the United States or the European Union.

How long we keep it

We keep your information while your account is open. If you ask us to delete your account, we delete your account and learning data within 30 days, except where we must keep something by law.

Your choices and rights

You can ask us to show you the information we hold about you, correct it, export it, or delete your account. Email hello@milieuacademy.com from the address on your account and we will reply within 30 days.

Age

Milieu is designed for students and healthcare professionals and is not intended for anyone under 16.

Changes to this policy

If we change this policy, we will update the date above. If a change is important, we will also tell you by email or on the site before it takes effect.

Contact

Questions about your privacy? Email hello@milieuacademy.com.